Resources

“The Purpose Wave: Unilever’s Success Story,” a PRIME Show & Tell webcast powered by IDC Insights

We would like to introduce you to the new series of webcasts we are producing called the "PRIME Show & Tell Series, powered by IDC Insights". This is a collection of webcasts in which IDC Insights analysts host a testimonial from IT or business leaders from various industries. The objective is to share best practices and food
for thought from the IT buyer community, by sharing facts and experiences about interesting projects and initiatives implemented by companies across industries and geographies. Each webinar will focus on one of the elements of our PRIME framework: Purpose, Resilience, Imagination, Mastery and Ecosystems. This first episode focuses on the P of PRIME, Purpose. Our special guest Gianfranco Chimirri, Global Human Resources Director @ Unilever Food Solutions, will share insights on the impact of the purpose-led strategy of Unilever. The company’s purpose is to make sustainable living commonplace. This is the foundation for its relationships and how it chooses resources. It shapes the value it creates for all stakeholders, and it governs the company’s business model. At the heart is the Unilever Compass: People with Purpose Thrive, Companies with Purpose Last and Brands with Purpose Grow. Join Roberta Bigliani and Gianfranco Chimirri on May 13th at 2pm UK / 3pm CET to learn more.

The Race to the Future Utility — Run Like There's No Tomorrow - Highlights from the 2020 IDC European Utilities Executive Summit

This IDC Perspective summarizes topics discussed at the eighth edition of the IDC European Utilities Executive Summit (IDCUES), virtually hosted by IDC Energy Insights on October 19 and 20, 2020. The main theme of the summit was "The Race to the Future Utility - Run like There's no Tomorrow," alluding to the need for speed in utilities' transformation journeys.

Meter-Centric to Customer-Centric: Madrileña Red de Gas' Cloud Transformation

This IDC Perspective focuses on Spanish gas distribution system operator Madrileña Red de Gas and the successful cloud transformation it carried out as part of a wider strategy to become more efficient and customer centric. It highlights the major steps of this journey, which involved shifting the company's core IT systems onto
an IaaS platform and substituting its outsourced call center with a cloud-native solution. It also analyzes the benefits MRG derived from the new IT architecture in terms of performance, flexibility, and digital transformation enablement.

IDC FutureScape: Worldwide Utilities 2021 Predictions

IDC Energy Insights analysts have developed their top 10 predictions that make up, in their view, the framework for IT and line-of-business (LOB) decision makers and influencers' technology-related initiatives in the year ahead.

Energy Consumer Discovery Series: Interactions and Communication Channels (Part 2)

This IDC Survey examines results from the IDC Energy Insights Utilities Consumer Survey regarding consumers' reasons for contacting their energy suppliers and various communication channels.